Frequently Asked Questions
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- Saving Money. In today's ever-changing business environment, you need the most up-to-date knowledge and practices to save your company money, advance your career and achieve your company's goals. Such knowledge and education makes you a better employee and a better job candidate.
- Latest Technology. Keeping up with the latest software updates boosts your job performance and gives you a competitive edge.
- Best Practices. Best practices change every year or two because of market shifts and management changes. If you are not up to date on the latest business practices, you are falling behind. Improving your communication, organization, time management and money-saving skills is the best way for you to be appreciated and indispensable.
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- Employers increasingly view continuous learning as a necessary strategic investment to improve performance and save costs. Organizations recognize they must increase the knowledge and skill set of their workforce to adapt to changing needs and increase employee productivity.
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- What you learn today you can apply today with expertise.
There is no other program like it. The best professional education. Expert content. Affordable, dynamic and convenient. PBI offers a rich learning experience with engaging assignments, dynamic classroom interaction, networking opportunities, regular access to instructors, classmates, advisors and the nation's leading experts in their field.
- We offer a unique approach and extraordinary opportunity for experienced administrative professionals. We are committed to providing you with the information you need in a format that is completely accessible and 100% adaptable to your busy schedule.
- Relevant - PBI's curriculum includes only the most relevant information and training specific to your job and day-to-day challenges. Course content is delivered by leading industry experts, not career academics.
- Practical - PBI's Expert Certified Administrative Professional™ (ECAP) designation is developed expressly for experienced professionals to improve your on-the-job performance for your company and enhance your career dramatically.
- Self-Paced - You choose the best time of day or night to do your coursework.
- Highest Quality - Our instructors are national leading experts in their field. Course materials and lectures are packed with impactful solutions, valuable suggestions, and pitfalls to avoid.
- Convenient - All materials for your courses are available on the web. You never have to drive to class.
- Flexible - You can download the lectures and listen on your computer to take them with you to the gym, on a walk, or in the car.
- Interactive - Through our discussion boards, you can discuss and network with other administrative professionals at other organizations who are confronting the very same challenges you are.
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- Dynamic - Courses are comprised of expert-led lectures and webinars, current case studies, quizzes, assignments, interactive classroom discussion and Q&As. Up-to-date knowledge involves interactive learning with the focus on both teaching and effective applied learning with active participation so each student's needs are met. The heart of the program is the interaction among students, instructors, industry experts and advisors. This active participation allows you to absorb new knowledge and skills and immediately put them into practice.
- Engaging - Lectures are led by experts in the field - successful professionals who've authored books, won awards and been leading speakers at national conferences. Classrooms are moderated and assignments graded by experienced academic professionals. Interaction with classmates and instructors leads to great networking opportunities.
- Convenient and Flexible - Go to school around your busy schedule. You can do homework and attend class online at night, on weekends or whenever is convenient. All you need is a computer with Internet access and the standard Microsoft Office programs. Most students find that about four hours per week of study is sufficient to succeed at PBI.
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Tuition for PBI's Expert Certification Designation is reasonably priced at $400 per course. The self-paced program offers six-dynamic, expert level courses. All learning materials are included and there are no hidden fees. Plus, you may be eligible for tuition assistance through your employer or an IRS tax break. We also offer flexible payment plans.
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Call toll-free 877-477-1755 to speak to an Course Advisor or visit www.ProgressiveBusinessInstitute.com to request more information.
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If you don't feel the information provided in our courses helps you do your job better, simply contact us within 7 days after starting your course and we'll refund every penny. This is a risk-free investment.
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All course materials (lectures, webinars and learning materials) are delivered via a username and password login. When you have paid in full for a course, an email is sent to you within 48 hours of the course start date that contains your username and password login information. Once you have logged in you have the ability to download your course materials immediately from our web site.
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We appreciate your business and want your learning experience with PBI to be outstanding. If you need help for any reason, please contact us by phone at: 1-877-447-1755 or by email at: pbics@pbp.com and one of our customer service advisors will be happy to assist you during normal business hours (8:30 to 5:00 eastern time). If you encounter a problem on the weekend, please email pbiweekendsupport@pbp.com and someone will follow up with you as soon as possible. Please include any error messages you receive in your email request.
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Administrative Professional Expert Certification course 302
Next class session begins October 6th
Register Now
Course earns credit towards Expert Certified Administrative Professional™ (ECAP) Designation
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